Sales Support Administrator

Ecoco, Inc.

Chicago, IL 60639

We are currently seeking a full time Sales Support Administrator to provide support to our Vice President and office team through sales reporting, managing customer data, and administrative support. The right candidate will be analytical, enthusiastic, well organized and pay close attention to detail. Requires someone who can multi-task and follow-up on multiple projects at once. Seeking someone w/ some solid, prior work experience; someone confident, quick-thinking, friendly and able to work in a team and knowledge or any experience w/ QuickBooks and Excel is a plus.

Job Duties and Responsibilities

  • Participate in weekly sales meetings and calls.

  • Maintain accurate records and up to date knowledge on current sales, orders, inventory and product launches.

  • Responsible for new account set ups, making sure all documentation is received and start-up checklist is completed.

  • Responsible for ongoing communication and compliance with any existing customer requests.

  • Administrator for Salesforce; create weekly and monthly reports for products and customers.

  • Manage priority list and provide inside sales support as needed.

  • Coordinate trade show participation and timelines.

  • Other duties as assigned.

Job Type: Full-time


  • QuickBooks: 1 year (Preferred)

  • Administrative: 1 year (Preferred)


Formulation Chemist

Ecoco, Inc.

Chicago, IL 60639

Responsibilities Include:

  • Develop new and/or improved product formulas, packages or manufacturing procedures in conjunction with guidelines established by the Marketing and Sales Departments.

  • Work with Marketing, R & D, Sales and other cross-functional teams to support new product development and customer projects.

  • Works directly with Purchasing and Quality Control to evaluate new ingredients, ingredients out of specification, and alternate vendor ingredients.

  • Consult with new and existing ingredient suppliers and help source raw materials

  • Developing and maintaining timelines, resource allocations and budgets for projects assigned

  • Timely communication of all information regarding formulation, project status, costing, results, etc. to all appropriate individuals respecting the confidential nature of the project

  • Documenting test results, specification and procedures in a standard professional format

  • Managing projects by planning, designing and conducting experiments/trials in the laboratory

  • Participating in the transfer from test scale to full-up production

  • Writes and/or reviews procedures, protocols and specifications needed to support product development activities.

  • Provides technical knowledge in guiding other chemists in the R & D Laboratory.

  • Periodically makes presentations to groups of internal and/or external customers.

  • Obtains information related to research and development including raw material characteristics, processing techniques, environmental conditions, packaging requirements and production efficiencies to be used for specifications.

  • Ensures that assigned projects are executed in a manner, which is compliant with all regulatory guidelines.


  • Master's and/or bachelorโ€™s degree in chemistry, chemical engineering, biology or other relevant technical fields with at least 5 years relevant product development experience in the Personal Care industry

  • Excellent verbal and written technical communication skills e.g. making presentations and writing technical reports.

  • Proven ability to effectively communicate and get along with cross-functional teams.

  • Bilingual (English/Spanish) is a plus

Job Type: Full-time